Sport Lincoln App

The Sport Lincoln App allows you to join, manage your membership, browse and book classes all in one place, anytime, anywhere. 

Get up-to-date information, news, fitness class timetables, offers, events and receive push notifications for important news. 

To download the Sport Lincoln App from the Apple or Google Play store, use the QR code below. 

Your Sport Lincoln online account can be accessed using this link via any web broswer: https://sportscentrelincoln.legendonlineservices.co.uk 

From here you can Join by going to “create account” and following the on screen instructions or login to your account if you are already a member. 

Members before 4^th September 2024 

If you became a member of the Sports Centre before 4^th September 2024, you will not need to create an account as the sports centre team have completed this step for you. Simply follow the steps on how to log in to your new account. Once you are logged in you can check and confirm all of your details within the App. 

Members after 4th September 2024 

If you are joining after 4th Sept 2024, please follow the steps below. You will first need to create an account. 

To create an account, follow the steps below: 

• Download the Sport Lincoln App 

• From the Home screen, click on “Join or Renew” 

• Click on “Create” 

• Read the joining instructions and click on “Create Account” 

• Follow the on-screen instructions to create your new account 

Important information 

Please select the membership option that is right for you depending on if you are a community member or University of Lincoln Staff or Student. More details on our membership offerings can be found here: https://sportscentre.lincoln.ac.uk/memberships/ 

Follow these simple steps to create your account: 

1. Choose your gym, which is the University of Lincoln Sports Centre (only option). 

2. Choose your membership, Community members can select from several memebrship options. Staff and Students should register as Staff or Student “Pay as you go” customers and can upgrade your account following the validation check. 

3. About you, all information is mandatory and remember to use your staff @lincoln.ac.uk or student @students.lincoln.ac.uk email address if you have one or you will be placed on a Community membership type following validation. 

4. Payment, displays if any payment is due today. Check your billing address and if payment is required for the membership you have selected, you will proceed to payment on the following screen. It is free to register with a “Pay as you go” account and no payment will be required. 

5. Terms of membership, read and agree to our Terms and Conditions and Health Declaration by ticking the “I agree” box. NOTE, you will not be able to create an account unless you read and agree to these terms. 

6. If you want to be kept informed of deals and Sports Centre news, please tick the last box to opt in to marketing emails. 

7. Finally, click “Confirm & Pay”, to submit your account request. If payment is required you will be taken to the payment screen or straight to the confirmation screen if no payment is required. You will receive an email confirmation to your registered email address. 

Congratulations! You have successfully registered for your Sport Lincoln online account. You can now book fitness classes and sports bookings online. You can also review your membership and upgrade online. 

You will receive a confirmation email to your registered email address.  

For staff and students, you will go through a validation check which will take approximately 30 minutes and following this will be able to log into your new account. If you have any queries regarding this validation, please speak to the Sports Centre team. 

When you are ready to log in, click on the back arrow on the confirmation page twice to return to the “Join or renew” page and click step 2 “login”. 

Students who book a University- managed room for September 2024 will also receive gym membership, with classes access, for the duration of their accommodation contract (40, 44, or 46 weeks), subject to terms and conditions. 

The contracts for students in University managed accommodation do not officially start until the 15^th September 2024. Therefore, you will not be able to make an account until this date, so that you can be verified.

If you are taking advantage of this fantastic offer, please follow the “create account” process and choose the “student pay as you go” option. Please ensure you sign up with your UOL student email address eg. 12345678@students.lincoln.ac.uk. When you go through the validation check you will automatically be placed on our Accommodation gym membership to give you access to gym and class access. If you have any questions about your membership offer, please speak to the sports centre. 

Once logged in, you can check your membership: 

• On the App, go to “profile” 

• Select “My Online Services” 

• Scroll down to “membership details” you will see the following details: 

• Member status: Active 

• Membership Type: Student 

• Price Type: Accommodation 

• Valid Until: Should align with your accommodation contract end date. 

• You are all set to enjoy gym and class access! 

Lincoln Medical School students should register for a student “pay as you go” account and sign up using your Nottingham email address (example@nottingham.ac.uk). Following your registration, please speak to the Sports Centre team to validate your account, and following this validation check, you will be able to access student membership. 

When logging into your account you will need to use your Nottingham email address and create your own password to sign in.

UOL Staff & Students– please wait 30 minutes after creating your new account for the system to validate your account. 

• After 30 minutes, from the App home page, click on “Join or Renew” 

• Click “Login” 

• Click “University Login” 

• Follow the on screen instructions and use your University credentials to login to your Sport Lincoln online account. 

• When prompted, enter your University email address 

• When prompted, enter your University account password 

• Complete the multi factor authentication check 

• Congratulations! You are logged in. This will take you to the Home screen. 

• Click the back arrow to return to the “Join or renew” page and from there click the home button in the bottom left to return to the home screen and take your next action.  

Community members– after you have followed the create account steps, you will need to create your password the first time you log in. 

• From the App home page, click on “Join or Renew” 

• Click “Login” 

• Click “reset password” 

• Input your email address used in the “create account” process and click “submit”.  

• Please check your emails. You will shortly receive an email to your registered email address from sportscentre@lincoln.ac.uk  

• Click the link in the email and follow the steps to create your new online services password. 

• Click “reset” 

• Once updated please return to the App and click the back arrow to take you to the log in screen or click “Join or Renew” from the home screen and click “Login”. 

• Enter your email address and new password and click “Login” 

• Congratulations! You are logged in. This will take you to the Home screen.  

• Click the back arrow to return to the “Join or renew” page and from there click the home button in the bottom left to return to the home screen and take your next action.  

• From the App home page, go to “profile” 

• Go to “My Online Services” 

• Scroll down to the “Membership Details” box and review your current details.  

• If you have any questions regarding the information here, please speak to a member of sports centre staff. 

• From the App home page, go to “join or renew” 

• Step 3- Review your membership 

• There are 2 options available if you want to upgrade the membership offering you are on: 

• Renew membership 

• Change membership 

• From here click on either “change” or “renew” and follow the on screen instructions. 

Important information 

Change  

Change membership should be used if you wish to move onto a new membership offering straight away. This will cancel any current membership you are on and switch straight away onto the new offering. This should only be used if your membership has already expired, or if you are changing from an initial “pay as you go” offering after creating an account and switching onto a paid membership. 

If you are a staff member looking to upgrade to Staff- Payroll membership, please speak to the Sports Centre team as this cannot be done online.  

Renew  

Renew membership should be used when your current membership is coming to an end. By renewing your membership to a new offering, the new offering will only begin once the current term ends. You will only be able to renew once you have completed 66% of your current membership. If you are on a “pay as you go” membership and wish to change onto a paid membership, please use the “change membership” option instead. 

If you are a staff member looking to upgrade to Staff- Payroll membership, please speak to the Sports Centre team as this cannot be done online. 

• Please create an account and select “staff pay as you go” option from the menu. 

• Following creation of your account, if you wish to upgrade to Staff- Payroll membership, please speak to the Sports Centre team as this upgrade cannot be done online. 

• On the App Home Page, from the buttons at the bottom of the screen, click on “profile” 

• Click on “My profile” 

• Review and update your personal information such as your contact details as required. Please ensure these are kept up to date. 

• With paid membership, members will no longer need to carry a separate key fob for entry, access will be granted through the Sports Centre reception turnstiles using the new Sport Lincoln App, by scanning your phone. Follow these simple steps below: 

• Open the App 

• From the home screen, click on “Gate Access” 

• Scan the QR code on the gate or click “tap phone”, hold your phone on the access tile. 

• You will receive the “proceed to gate” confirmation and can move through the gate. 

• If you receive a notification that your access has been denied, please speak to a member of staff on reception and they will support you further. 

• From the home page, click on “fitness” 

• “Class bookings” 

• Click on the class you wish to book 

• This will allow you to view all upcoming classes for that category. 

• Or click on “view all our classes” to view a list of all upcoming classes available to book. 

• Click on the class you wish to book. 

• This takes you to the class description page. This gives you a description of the class, the time, date and location of the class you have selected. It shows how many spaces are available on this class and if there is a charge for the class. If you have class access included in your membership, this will show as zero charge as your discount has been applied.  

• Click on “book for me” 

• A pop up will appear “book this item?” select “yes” 

• If no charge, the item will confirm as “booked”.  

• If there is a charge, please ensure you have added card details to book. The screens will prompt you to add a payment card at this stage if you have not already done so. 

• Once card details have been added, simply click “pay” to make payment and secure the booking. Or click cancel to return to the previous screen. Your request will stay in your shopping cart for 20 minutes before you check out. You will need to select the shopping cart when ready to make your payment. 

• Once you have made your payment, it will confirm your booking is complete and the class will display as “booked”. 

• You can review your bookings from the “my bookings” page within the App. 

• From the App homepage, from the buttons at the bottom of the screen click “contact” and you will find links to contact the Sports Centre team. 

If you cannot find the information you need on the webpage here, please contact the Sports Centre team on sportscentre@lincoln.ac.uk or call the team on 01522 886 688 or visit them at the Sports Centre reception. 

Please regularly check back on this page for further FAQs and help guides as we will continue to update as new questions arise. 

From the App home page click on the “i” symbol in the top left and find all the information you need on opening hours, contact information, find us, terms and conditions and more. 

If you are unable to download the App, you can create and access your Sport Lincoln account using the online services platform which is available via a web browser. Please use this guide for help and guidance.

Please find the Sport Lincoln App user guide below to follow step by step instructions for using our Sport Lincoln App.